Wellcare By Meridian Helpful Resources

As a member of a Highly Integrated Dual Eligible Special Needs (HIDE SNP) plan, the state of Michigan has several resources to help you navigate Medicare and Medicaid.  Review these helpful resources to learn more. 

Michigan Department of Health & Human Services

Learn more about Highly Integrated Dual Eligible Special Needs (HIDE SNP) plans and access important resources and information on the Michigan Department of Health & Human services website. 

The Michigan Medicare Assistance Program (MMAP)

The MMAP is Michigan’s complimentary resource to help you navigate Medicare and Medicaid.  If you have questions about Medicare, the MMAP may be able to help you. To speak to a MMAP counselor, call 1-800-803-7174.  You can also complete a request for assistance on the MMAP website.  Visit the MMAP website to learn more about the MMAP and request assistance.  

Michigan Long Term Care Ombudsman

 The MICH Ombudsman (MO) serves as an advocate and problem-solver for people enrolled in Michigan's MICH program. MO isn’t connected with any insurance company or health plan and all of its services are free and it keeps all information confidential. Call the MO if you have trouble or delay with your MICH plan providing medical care, services, equipment, other benefits, or with the quality of care. MO can also help you learn about MICH and options for care in the community, including your rights. You can call MO if your MICH plan has denied medical care, services, equipment,or other benefits - including help with appeals.

Visit the MICH Ombudsman website at www.meji.org/mhlo to learn more about the program. You can also contact MICH Ombudsman at 1-888-746-6456.